> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cobalt.peoplereign.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels overview

> Channels are how employees reach your agent.

# Channels overview

A **Channel** is how people reach an agent. One agent can serve several channels
at once, and an agent with no channel is invisible — connecting a channel is what
takes it live.

## Available channels

| Channel                                   | Status      | Use it for                                                                    |
| ----------------------------------------- | ----------- | ----------------------------------------------------------------------------- |
| [Web widget](/channels/web-widget)        | Available   | An embeddable chat widget (and full-screen page) on your portal or intranet.  |
| [SharePoint Online](/channels/sharepoint) | Available   | The web widget on a SharePoint Online (modern) intranet, with single sign-on. |
| [Slack](/channels/slack)                  | Available   | A bot your employees message directly in Slack.                               |
| [Microsoft Teams](/channels/teams)        | Available   | A bot your employees message directly in Teams.                               |
| [Email & SMS](/channels/email-and-sms)    | Coming soon | Inbound email and text.                                                       |

## Shared settings

Some settings apply across channels. The most important is the **AI disclaimer**,
which tells users they're talking to an AI agent. You set the text and how often
it shows:

* **Off** — no disclaimer.
* **Once** — on the first message of a conversation.
* **Always** — on every agent message.

Each channel also has its own settings — see its page for details.

## Test before you connect

Use the agent's [Preview](/get-started/create-your-first-agent) to try behavior
before connecting a real channel. Preview doesn't reach employees and doesn't
count against usage.