Agent profile
The profile is the agent’s identity: who it is, how it talks, what it won’t do, and which languages it answers in. It’s organized into four areas.Identity
Keep the role concrete — “IT support agent for the engineering org” is more
useful than “assistant”.
Personality
These fields shape how the agent communicates. All are free text — write them in plain language.
If you leave one blank, Cobalt applies a sensible default.
Safety
This is where you set the limits.
Common boundaries: never repeat unmasked PII; don’t promise SLAs; hand off to a
human for HR, legal, or compensation; refuse write actions for users outside your
directory.
Languages
The language policy controls which languages the agent will respond in:- All languages — the agent detects the user’s language and replies in it.
- A specific set — choose the languages you support, set a primary language used as the fallback, and optionally write a refusal message for unsupported languages (Cobalt translates it into each supported language for you).