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Documentation Index

Fetch the complete documentation index at: https://docs.cobalt.peoplereign.io/llms.txt

Use this file to discover all available pages before exploring further.

Agent profile

The profile is the agent’s identity: who it is, how it talks, what it won’t do, and which languages it answers in. It’s organized into four areas.

Identity

FieldWhat it controls
NameThe display name shown wherever the agent appears.
RoleA short description of what the agent is for. It anchors how the agent presents itself.
Keep the role concrete — “IT support agent for the engineering org” is more useful than “assistant”.

Personality

These fields shape how the agent communicates. All are free text — write them in plain language.
FieldWhat it controls
PersonalityThe agent’s tone and manner — direct, warm, terse, formal, or your own blend.
Conversational styleHow it moves through a turn: when to ask a clarifying question, when to confirm, when to cite a source.
Greeting & closingHow it opens and closes a conversation.
If you leave one blank, Cobalt applies a sensible default.

Safety

This is where you set the limits.
FieldWhat it controls
Safety boundariesTopics the agent must not engage with, and requests it must escalate. Write one rule per line; mark a rule hard (refuse outright) or soft (prefer to hand off).
Custom guidanceOrg-specific instructions, terminology, and edge cases that don’t fit elsewhere.
Common boundaries: never repeat unmasked PII; don’t promise SLAs; hand off to a human for HR, legal, or compensation; refuse write actions for users outside your directory.

Languages

The language policy controls which languages the agent will respond in:
  • All languages — the agent detects the user’s language and replies in it.
  • A specific set — choose the languages you support, set a primary language used as the fallback, and optionally write a refusal message for unsupported languages (Cobalt translates it into each supported language for you).

Editing safely

The profile is versioned. Edits take effect on the next conversation, and you can review history. Reworking tone or boundaries on a live agent is low-risk — change, test in Preview, and iterate.