Documentation Index
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Cobalt home page

Welcome

Cobalt

Get started

Quickstart
Sign up & start free
Create your first agent

How Cobalt works

How Cobalt works

Build your agent

Agent profile
Capabilities overview
Skillsets & skills
Custom knowledge
Tools, rules & hooks
Export & import agents

Integrations

Integrations overview
Integration catalog
Google Workspace
Microsoft Outlook
Microsoft SharePoint & OneDrive
Microsoft Teams
Slack
Atlassian
ServiceNow
Freshservice
MCP Server
Freshdesk

Connect channels

Channels overview
Web widget
The hosted page on the public internet
Voice
SharePoint Online
Slack
Microsoft Teams
Directory access for Teams
Consent policies & workflows
Email & SMS

Identity & access

Identity & access
Admin sign-in
Roles & team
Enterprise SSO
People sync (SCIM)
How end-user identity works
Identity providers
Directories
Allowed groups
Signing keys and `kid`
Troubleshooting sign-in

Operate & improve

Working across multiple tenants
Conversations & tracing
Reporting
Audit log
Billing & usage

Examples

Examples
IT helpdesk agent
HR support agent
Public anonymous widget
Intranet on SharePoint

Reference

FAQ
Glossary

Email & SMS

Connect channels

Email & SMS

Reach your agent over email and text.

Email & SMS

These channels are coming soon. This page will cover routing inbound email and SMS to your agent and configuring replies.

In the meantime, the web widget (including SharePoint Online), Slack, and Microsoft Teams channels are available today.

Consent policies & workflows

Identity & access

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